We usually pack and ship orders within 1–2 business days. For larger or bulky items, dispatch may take 3–4 business days. Orders placed on weekends or public holidays will be processed on the next working day.

We currently ship orders across India. Delivery availability and timelines may vary depending on your location, product size, and courier serviceability in your area.
We also offer International shipping, please contact us at support@toykiostore.com

You can contact our support team at support@toykiostore.com or call us at 9175621755. Please keep your order number handy so we can help you faster.

We accept return or refund requests only in cases where the product is received damaged during shipping or there is a genuine issue with the delivered item. To raise a claim, please contact us with your order details and share a clear, uncut unboxing video showing the package being opened and the damage clearly visible. This helps us verify the issue fairly and process eligible claims.

Currently, Cash on Delivery availability may depend on the product, order value, and delivery location. If COD is enabled at checkout for your order, you can choose it there. Otherwise, you can complete your purchase using the available prepaid payment options.